Volunteers, Donors Help Red Cross Serve Residents in 2018

This year, our volunteers and donors helped make sure the Red Cross was ready to respond to the needs of the citizens of Massachusetts, as well as those in need across the country.

Starting in September the American Red Cross launched a wide-ranging relief effort to help people in North and South Carolina devastated by Hurricane Florence. In October, Hurricane Michael severely impacted the Florida Panhandle, followed in November by the Woolsey and Camp Fires in California. With the Camp Fire becoming the most destructive and deadliest wildfire in California history. Our partners also help us make homes safer through our Red Cross Home Fire Campaign, help us to respond to disasters by supporting the purchase of Red Cross vehicles, help military families through our Service to the Armed Forces Programs and help us support our generous volunteer blood donors.

In Fiscal Year 2018, your local Red Cross was hard at work providing comfort and hope right here at home. The American Red Cross in Massachusetts:

  • Responded to 683 local incidents, including fires, power outages, hazardous materials releases, transportation accidents and storms in Massachusetts and provided immediate disaster assistance to nearly 5,000 residents in the form of emergency shelter; food; clothing; children’s items; and other household needs.
  • Installed more than 7,000 smoke alarms as part of the Home Fire Campaign.
  • Taught more than 23,000 Massachusetts residents how to protect themselves and their families or to help others in an emergency through classes in First Aid, CPR, Lifeguard training, Babysitter training, Community Disaster Education programs and more.
  • Provided emergency communications, support services and access to emergency financial assistance to more than 1,300 military families.
  • Collected more than 140,000 units of blood to provide lifesaving blood components, plasma derivatives and transfusion services to hospitals and acute care facilities in Massachusetts.

The Red Cross also runs one of New England’s largest food pantries, serving more than 182,000 people last year.

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About the American Red Cross:

The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies about 40 percent of the nation’s blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. The Red Cross is a not-for-profit organization that depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit redcross.org/ma or visit us on Twitter at @redcrossma.

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Encore & Red Cross Team Up to Support Veterans

Photographs by Katy Rogers

The American Red Cross in Massachusetts partnered with Encore Boston Harbor and their employees to bring some joy this holiday season to veterans at the Edith Nourse Rogers Memorial Veterans Hospital in Bedford, Mass.

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John Tocco, Executive Director, Government & Community Relations; and Holly Grant, CEO of the Red Cross in Massachusetts address volunteers and employees.

In a two-day event, Encore Boston Harbor employees and Red Cross volunteers assembled more than 500 bags of supplies for are veterans. Encore Boston Harbor provided shampoo, toothbrushes and other hygiene items, along with activity books to fill up comfort kit bags. Encore employees volunteered to build the kits and distribute them in Bedford to veterans in need.

“The Red Cross is a phenomenal organization and we’re honored to be partnered with them,” said John Tocco, executive director for government and community relations for Encore Boston Harbor. “The Red Cross as a national organization, but it’s the grass roots that appealed to us. Being able to respond to every disaster, being able to connect with the families in our neighborhoods; it’s extremely important to us.”

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More than 30 Encore Boston Harbor employees joined Red Cross staff and volunteers in Medford, Mass., December 5 to make the more than 500 comfort kits. Encore employees wrote ‘thank yous’ in holiday cards and packed them in with the other supplies.

“These partnerships are so important to support our military families and veterans,” said Holly Grant, chief executive officer for the Red Cross in Massachusetts. “The Red Cross needs partnerships like Encore Boston Harbor to help us support both our military communities and those affected everyday by disasters.”

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The Service to Armed Forces program regularly partners with VA facilities across the state to ensure veterans have what they need during their hospital stays.

“I’ve seen their faces when they receive even the smallest gift, they know that someone is thinking about them,” Said Dawn Sargent, director for Service to the Armed Forces in Massachusetts for the Red Cross. “Veterans have told me that the show of support is greater than any gift they might receive.”

The Service to Armed Forces program is one of the founding missions of the Red Cross. By providing emergency communications services, financial assistance and reconnection workshops; the Red Cross and its volunteers help thousands of active duty military members, their families and veterans every year.

Encore Boston Harbor is a $2.6 billion five-star global destination gaming resort featuring 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, an ultra-premium spa, specialty retail, award-winning dining, and state-of-the-art ballroom and meeting spaces. The three-million-square-foot resort will generate more than 4,000 construction jobs and 10 million labor hours, more than 4,500 permanent jobs, $265 million in traffic mitigation and approximately $660 million in direct annual expenditures from Wynn ($242 million in annual taxes and fees, $170 million in payroll and $249 million in goods and services to operate and maintain the resort). It is the largest private, single-phase development in the history of the Commonwealth.

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Lest We Forget – Red Cross volunteers supporting veterans

American Red Cross volunteer Hillary Sandy served for 24 years in the U.S. Army. Now she gives back by volunteering with the Services to the Armed Forces.

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“Working with the military, I see young soldiers coming back after the war,” said Sandy. “We can give back, help support them, help uplift them, and that’s important.

The Service to the Armed Forces (SAF) program dates back to the establishment of the American Red Cross by Clara Barton in May 1881. Today’s American Red Cross volunteers proudly carry on this tradition through the SAF program, which serves as a critical line of communication between the U.S Armed Forces and their families.

Local Red Cross offices develop and maintain relationships with key community partners. Military families rely on the Red Cross to help them identify their needs and connect them to the most appropriate Red Cross and community resources.

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“We provide service for veterans and active military members. We do education and we give information on how to take care of yourself and what to look out for,” said Sandy.

The American Red Cross offers confidential services to all members of the military, veterans, and their families by connecting them with local, state and national resources through our network of chapters in communities across the United States and offices on military installations worldwide.

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“I make them aware or I let them know that, ‘Hey I’m a veteran and I know where you’re coming from, and what you’ve been through,’” said Sandy.

This key Red Cross service ranges from responding to emergency needs for food, clothing, and shelter, referrals to counseling services (e.g., financial, legal, mental health), respite care for caregivers, and other resources that meet the unique needs of local military members, veterans and their families.

“I feel that I contribute to taking care of those in the greatest need. I belong, I’m part of a community. I’m serving a purpose that will be remembered long after I’m gone,” said Sandy.

The American Red Cross Emergency Communications Center is available to help 7 days a week, 24 hours a day, 365 days a year. Call 1-877-272-7337 (toll-free) or contact your local Red Cross.

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A New Headquarters Unearths Treasures from the Past

A Living History of Red Cross Volunteerism

written by – Martine Costello, Red Cross Volunteer
imagery by – Sasha Goldberg, Red Cross Volunteer 

Decades of work by Red Cross volunteers came to life recently as the organization prepared to move its Massachusetts regional headquarters from Cambridge to Medford.

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Volunteers in the process of packing unearthed thousands of old photos, scrapbooks, personal letters, vintage uniforms and dozens of other memorabilia that have found their way to museums and archives all over the country.

The newly discovered boxes form a rich living history of the thousands of volunteers in the region who gave from the heart for projects spanning blood drives and disaster recovery missions to first aid training and fire scene rescues. In an age of 140-character tweets and 24-hour cable news, the trove of material that filled a wing of several rooms of the Red Cross offices was a nostalgic look-back of a simpler, though no less generous, time of giving.  Some of the items date back to the 19th century, spanning World Wars I and II, the Vietnam War, the Great Molasses Flood in Boston and many other key points of history.

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“Germans Licked West of the Rhine,” read one banner headline from a newspaper dated February 28, 1945.  There was a note from a Vietnam soldier dated Dec. 22, 1968, thanking the unidentified Red Cross volunteer who sent him a holiday care package.  “It is somewhat difficult for me to say what it means to know that there are people other than one’s own family who care for GIs,” he wrote in neat script.  A package from home, he said, is often the one thing that makes a difference in a man’s will to live during times of war.

There was an article from the Red Cross News, dated July 1918, about a successful program to knit 90,000 pairs of socks for American soldiers fighting in Europe during World War I. “More knitters needed,” it said. There was a scrapbook from Hurricane Camille in 1969. Annual reports, bound in red leather with gold trim, dating from 1905-1974. Wartime ration books, carefully folded American flags, monogrammed silver tea services. There were pins and patches and dozens of uniforms in heavy wool and brass buttons, each with its own distinctive hat. There were books about the Geneva Convention, first aid training and disaster response. There was a needlepoint sampler, hand-stitched, dated 1918.

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The black and white photos, spanning more than 100 years, were perhaps the most vivid reminder of a bygone era. They were in cardboard boxes and leather-bound albums, taped into worn scrapbooks and framed under glass. There were men in fedoras and nurses in starched white uniforms; blood drive publicity photos; volunteers wearing boutonnieres receiving awards for their service; second graders collecting Red Cross subscriptions, dated Jan. 2, 1941.  There was a smiling Clara Barton, the Civil War nurse who founded the Red Cross in 1881, seated in a rocker.  Some of the larger photos were stacked on tables and leaned up against the walls: a framed panoramic photo of a banquet from the American Red Cross’s 21st National Convention in Philadelphia, June 18-21, 1946.

“Every time you opened a box something new and fascinating would pop out,” said Sasha Goldberg, the Red Cross volunteer who carefully cataloged and photographed all of the items. “There are so many fascinating stories and we were able to find homes for everything so all of it could be properly displayed.”

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Goldberg’s work took most of the summer leading up to the Red Cross’ move in late September.

Many of the items featuring Barton made their way to the Clara Barton Birthplace Museum in North Oxford.  These included plates and cups with the Red Cross logo; three stained glass Red Cross panels; a pamphlet outlining services to the armed forces and veterans from 1881-1981; a report of New York and New England hurricanes and floods from 1938; assorted magazines and books from 1916-1939.

Goldberg put together a special box of memorabilia from V-J Day, Aug. 15, 1945, when the Japanese surrendered in World War II.  Most of these items came from a longtime volunteer of the American Motor Corps, a group of intrepid women who transported wounded troops and supplies. The Motor Corps women, dressed in their trademark knee-high boots, have been an institution during both of the world wars as well as during the 1918 flu pandemic.  In World War II alone, approximately 45,000 women of the Motor Corps logged more than 61 million miles, often using their own vehicles.1  Local Motor Corps women also helped out during the Molasses Flood of January 1919 in Boston’s North End, when a storage tank burst. Twenty-one people were killed and 150 injured as 2.3 million gallons of molasses streamed down the streets.

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There was also dozens of old books about swimming, first aid and water safety, some dating back to the 19th century, which made their way to the International Swimming Hall of Fame in Fort Lauderdale.  The Framingham History Center took home treasure, as did several Red Cross regional offices, the Tewksbury Public Health Museum and historical societies in Natick, Quincy and Weymouth.

Sara Goldberg (no relation to Sasha), an archivist with Historic Newton, collected several binders of photos, newspaper clippings and typewritten material about the Newton chapter of the Red Cross. Of particular note, she discovered details about the Junior Auxiliary, founded by Newton students in December 1917, which sewed clothing and bandages for soldiers in World War I. Other volunteers sewed rag doll toys for French children in need. “It helps us to understand Newton’s role in the larger events the Red Cross was involved in,” Goldberg said of the recovered treasure.

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Lily Mysona, local history librarian at the Malden Public Library, took home five boxes of material, including one dedicated to Malden chapter memorabilia, one on the Motor Corps, black and white photos and a dozen old uniforms that could date back to the 1920s and 1930s.

Both Goldberg and Mysona are still poring through the material, weeks later.

“I love history,” Mysona said. “Sometimes it’s the stories about the individuals who draw you in. You see how people lived their lives, and what they gave back.”

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  1. “Volunteer for Red Cross Motor Corps”. Virtual Museum of Public Service School of Public Affairs and Administration Rutgers University-Newark. Retrieved 23 December 2015.

Links to photographs of historical items:

Photographs from a display at the Volunteer Appreciation Day in Cambridge: https://www.flickr.com/gp/60784495@N07/1xmPso

General Items:   https://www.flickr.com/gp/44966885@N00/zv7800

Selections from Malden’s items:  https://flic.kr/s/aHsm29HEwU

Selections from Newton’s collection: https://flic.kr/s/aHsm6L93qN

An Impression that Sparked 20 years of Volunteerism

by Susan Gilbert, American Red Cross of Massachusetts volunteer

One day in the late 1990s, Tangley Lloyd was listening to the radio while on vacation on Cape Cod. A Red Cross volunteer working in disaster relief was being interviewed.  Part-way through the interview, the Red Cross volunteer’s beeper went off and almost before the segment was over, he was on a plane heading to the disaster site. Tangley thought herself, “This is great! This is what I want to do!”

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Enthusiastic volunteer

After Tangley returned home, she signed up to volunteer. As a licensed therapist and social worker, her mental health background proved an excellent fit for the Red Cross. As a Disaster Mental Health volunteer, Tangley’s mission is to be supportive to clients. She and her team help them “get back up and running,” restoring them to their level of pre-disaster functioning, offering plenty of community resources as needed and available.

Superior service

Tangley’s first assignment was in 1998, helping out in Oklahoma after it was ravaged by their largest-ever tornado. This experience was very special to Tangley because she met Red Cross volunteers from all over the country. Some even came in wheelchairs and crutches, yet everyone had a job to do (e.g., computer work) and were a huge asset to the relief effort.

“I was there for two weeks and loved every minute of it. It opened my world to see the generosity of the American people. I see these massive group efforts at every disaster, big and small. People give above and beyond what they can. It’s amazing.”

Over Labor Day 2016, Tangley went to Baton Rouge as part of an Integrated Condolence Care Team. Many people had moved to Baton Rouge from Katrina after they had lost everything, including loved ones. “I listened to someone for 2 ½ hours who’d lost her grandma. It was hard but we were the best of the best, and I’m proud to be a part of the Red Cross.”

Special meaning

Supporting the Red Cross has special meaning for Tangley. Her father, who she never knew, was killed over Guam in World War II during a special Navy mission in June 1944, and his body was never found. Also, Tangley’s uncle served as a pilot in Korea, who became missing in action in 1952.

Tangley recently attended a Red Cross “Service to the Armed Forces” event: the inauguration of a memorial statue at the Massachusetts National Cemetery in Bourne. This emotional experience made her feel that “things had come full circle” with her family’s sacrifices, adding that, “My life is now moving toward getting more involved with the Red Cross.”

The Department of Defense (DOD) contacts the families of MIA, POW, and KIA soldiers. Tangley also attended a local meeting with her daughter for MIA families. This, too, was emotional for Tangley. “It was the first time I’d really talked about this with those who’d experienced the same thing.”

At the meeting, experts explained how in searching for bodies they look for bones and matching DNA samples. Tangley learned that reconnaissance missions in Guam recover approximately one person per year, and that a rice paddy farmer had seen her father’s plane go down in low tide, with only fuselage showing, so there was no chance for survivors.

“The DOD has done such an incredible service. I never knew there was a vehicle for this. The people are amazing; everyone is very respectful and appreciative. And they’re apolitical, which is fantastic.”

Labor of love

In addition to providing relief to disaster victims, Tangley supports Red Cross staff. Many volunteers become tired, especially if they’ve just come from another disaster in another state.

“I love volunteering with the Red Cross, and plan to be a part of it as long as I can. As long as I can still hear, which is key as a mental health professional, I know I’ll be able to help people. It’s very rewarding, and close to my heart. The Red Cross means a lot to me, and there’s a place for everybody.”

Giving Back, a Way of Life

by Martine Costello, Red Cross volunteer

* Armed Services Day is May 20th.

Jean Marsilli was a new collegerco_blog_img_afd graduate in 1970 looking to support the troops when she volunteered to go to Vietnam to be an American Red Cross “Donut Dolly.” From the DMZ to the Mekong Delta she traveled by chopper deep into the jungle to remote fire bases to cheer up the soldiers with games, snacks and warm smiles.  She would sometimes see napalm burning in the distance when she landed, surrounded by snipers, as the rotors kicked up the hem of her blue Red Cross dress.

The retired teacher and grandmother is still an active Red Cross volunteer.  She distributed food to flood-stricken homeowners on Long Island after Hurricane Sandy in 2013, and worked at an emergency shelter in Baton Rouge after a catastrophic flood in 2016, putting in 12-hour shifts “with 300 of my new best friends.”

At 68, she never seems to get tired of helping, and today drives a bus to help homeless people get around. She remains ready to travel if misfortune strikes.

What keeps her going? Giving back.

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“We all had our own reasons for going to Vietnam,” she says. “I went because the guys were going and I thought it was important to be there. I volunteer today because I’ve always done it. It’s not something we should do – it’s something we have to do. We have to help each other. It’s an obligation like voting.”

The Vietnam years remain vivid to her. Unlike the USO shows that the late comedian Bob Hope used to do, flying in and out for a whirlwind tour, the Donut Dollies remained in-country. They traveled to remote mountaintops with a 1-acre patch of cleared jungle. The only other visible landmarks were guns and sandbags. The cheeky pilots would keep the rotors going as the dollies would exit the chopper, sending their skirts up in the air in the style of the iconic Marilyn Monroe photo. “I sent home for some colored underwear,” she says with a laugh. But the mood would turn serious when there was word of Viet Cong in the area and the chopper would have to use its long-range gun.  The dollies would put their fingers in their ears until the firing stopped.

“We were morale boosters,” she says simply, shrugging off the danger. “I have always tried to lead my life by helping, and I have tried to instill that in my children and my grandchildren. I try to help people who need it the most. It’s the right thing to do.”

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Helping our military members here and around the world

The original mission of the Red Crossrco_blog_img_dion started in the 1800’s with services that helped military members and their families. Clara Barton assisted our armed forces both during and after the Civil War.

That same spirit continues today the American Red Cross dedicated Service to Armed Forces program. Today Red Cross volunteers across the United States and around the world are ready to help service members and their families cope with deployments, assist them with critical community and financial services and provide comfort to veterans in crisis.

Allison Dion from Paxton, Mass., has volunteered with the Red Cross for more than a year, focusing on the work we do serving military families and veterans.

“I first attended an event gift wrapping hats and scarves for the Warmer Winters program to support the local veteran population during the cold months,” said Allison. “I wanted to give back during the holidays, and while at the event, I was informed of some volunteer opportunities which sparked my interest.”

The American Red Cross military and veteran services are aimed at preventing, preparing for and responding to the unique challenges that arise as a result of the deployment cycle and beyond. Local Red Cross offices provide holistic casework and coordination of resources to clients with specific needs. This key Red Cross service ranges from responding to emergency needs for food, clothing, and shelter to referrals to counseling services (e.g., financial, legal, mental health), respite care for caregivers, and other resources that meet the unique needs of local military members, veterans and their families. Through partnerships with key community partners, Red Cross caseworkers identify clients’ needs, connect them to the most appropriate Red Cross and community resources and ensure follow through.

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“The Service to the Armed Forces program was brought to my attention, and being from a military family myself, I thought this could be a unique way to learn first hand about the various ways the Red Cross is involved with the military community,” said Allison.

The SAF program also offers both pre-deployment and post-deployment programs and resources for the military and their families. Red Cross volunteers use their experience in casework services to help prepare military members and their families for the transition back home after deployment. Volunteers assist with financial paperwork and other services which might seem overwhelming during the transition of pre-or-post deployment.

“As a volunteer with the Service to the Armed Forces, I have the privilege of helping to serve military families,” said Allison. “When talking with a service member’s family, I have heard the sincerity in their voice as they personally thank and express gratitude to the Red Cross for supporting them during a difficult time.  It is incredibly rewarding to play a small part in helping to make a positive impact during a family’s time of need.”

If you would like to volunteer with the Service to Armed Forces program, please go to redcross.org/ma to sign up. There are many opportunities available to help your local community both nearby and around the world.

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