Retirement and a whole new beginning

When a life is spent serving and protectingrco_blog_img_kmca your fellow citizens, retirement can leave a void that was once filled up with the simple idea of helping people.

After a 25-year career as a Massachusetts State trooper, Keith McAuliffe was finally home to shovel snow instead of out patrolling slippery roads across the state. When hurricanes stormed into coastal cities across the Northeast, he no longer had to answer the call for volunteers to deploy for weeks away from home.

It didn’t take long for Keith to realize helping people wasn’t just part of his job, it was his true self.

“I always looked at my law enforcement career as more helping people, and the Red Cross gave me a way to continue that on a local level. It’s exactly what I was looking for,” said Keith.

With his new-found free time, Keith signed up as a volunteer with the Mass Bay Chapter of the American Red Cross. As Keith worked his way through the different trainings required to become a member of a Disaster Action Team (DAT), he started to gain a better understanding of Red Cross mission and the different activities designed to achieve that mission.

“I always thought of the Red Cross as blood donation and big disasters around the country and around the world,” said Keith. Having just retired from a position that had him often away from home in the worst conditions, he wasn’t looking to go all over the country on deployments. “I was surprised when I started going to the trainings and they talked about the local stuff they do.”

Keith began responding to home fires as part of a Boston Metro DAT team, finding that staying local and helping his neighbors piqued his interest. “This is what I’m looking for. It’ll keep me busy and I can continue helping people, and do it on my terms, on my time without being overwhelmed with it every day,” said Keith. He later added, “Once you get into the work, you want to do it every day.”

It’s been nearly three years since Keith joined the American Red Cross. Now he works primarily behind the scenes, updating documentation and building and distributing the Disaster Morning Report. He works with Red Cross paid staff to make sure home fire response documentation is entered correctly, ensuring the smooth delivery of services to those affected by local disasters such as home fires.

Keith also takes pride in training new volunteers, helping them understand how they fit into the Red Cross and can achieve fulfillment from their work.

“The feeling you get when you’re out helping people who are at one of the lowest points in their lives, that feeling of good that you get makes your feel better as a volunteer. Knowing that you’re helping people who are at the point of taking those first steps after a home fire, it renews the good feeling you get as a volunteer.”

Keith knows everyone comes to the Red Cross for his/her own reasons. But the humanitarian spirit lives within every mission of the Red Cross, and it’s that spirit that draws in so many volunteers who are there, night and day, to bring comfort to those in need.hfc quincy

 

Local volunteer works to reunite families

Every volunteer is drawn to an rco_blog_img_edorganization for a different reason. However it is the desire to help their fellow humans that binds Red Cross volunteers together around the world.

Eduardo Sagarnaga came to the Red Cross about four years ago. He, like many other Metro area volunteers, felt compelled to help their fellow citizens in the Boston area after the 2013 Boston Marathon bombing.

When the American Red Cross announced a new program in 2014, aimed at reducing the number of people in the United States killed in home fires, Eduardo was one of first volunteers to engage in the Metro area. Eduardo worked to adapt the program’s materials for use in Spanish-speaking neighborhoods, first focusing on Chelsea.

Eduardo continues as member of the Metro area’s Disaster Action Team, responding to home fires around Boston and other outlying communities.

Eduardo now splits his DAT volunteering time with International Services, working with coordinators in Cambridge as well as Washington D.C., to help reunited families through the Reconnecting Family Links program.

“We have a liaison with the International Red Cross, and we’re helping people find members of their family who have gone missing,” said Eduardo. Currently he’s working with a Guatemalan family who has a son who tried to immigrate to the United States and who hasn’t been heard from since 2008.

“It’s a tough job because it’s hard to find people who have gone missing,” said Eduardo, who knows sometimes even bad news can give closure to families in search of hope. “Sometimes we are successful, sometimes not, but we keep on doing what we do to help these people going through difficult times.”

Armed conflict, international disasters and migration leave millions of people around the globe in urgent need of humanitarian assistance every year. In turn, violence, natural disaster, forced migration or other humanitarian emergency can cause families to be scattered to places unknown. Through its worldwide network of volunteers, the International Red Cross and Red Crescent helps find out what happened to the sister who disappeared after boarding a boat in Viet Nam, the wife whose husband was presumed dead in Uganda, or the American family of a Pole whose father fled to the U.S. during WWII. Ed 1

Eduardo’s role in providing this free and confidential “tracing service” is invaluable. His volunteer work gives hope to families looking for loved ones and supports Massachusetts residents affected by local disasters. By volunteering with Disaster Services and International Services, Eduardo makes a difference here and abroad.

Grateful to Serve

Welcome to our new American Red Cross of Massachusetts Regional blog…

Welcome to our new American Red Cross of Massachusetts Regional blog, where we hope to open a window into how much good we do here at the Red Cross and how, each and every day (and night), we help people on what will most likely become the worst day of their lives.

So I went to WordPress today and set up a blog. I mined my daily experiences for little anecdotes, but the overarching theme that kept popping up for me was how grateful I am to be surrounded by such a wonderful, committed and hilarious group of teammates across the Commonwealth. These are the people – both paid and volunteer, who load supplies on our vehicles, draft and redraft planning spreadsheets, and give hugs and hope to families who have lost everything in a house fire at 3 o’clock in the morning.

Then it occurred to me: the Red Cross Family is about giving of themselves.  Sometimes a shoulder to cry on is enough, and we’ve had our fair share of those who make use of ours. Other times, we give food, mental health support, a warm place to sleep. It’s the hope that things will get better that inevitably seems to do an outsized amount of good.

Here’s an interesting statistic: our region deployed a total of 27 volunteers to the Southern States date to assist with the Hurricane Matthew response.  Thirteen of them are still there, sleeping on uncomfortable cots in group shelters eating their meals ladled out of sanitized rubber tubs known in the “trade” as Cambros. That’s thirteen sleep deprived people working 12 hour shifts six days a week with limited access to greens, drowning in coffee and far away from the comforts of home. It takes about a week to detox from these deployments.

Kathleen Connors, a woman from Ontario who went to North Carolina on vacation and returned as a Red Cross volunteer, said about her experience: “it’s great to see the looks on their faces when we say we have toilet paper…”

Sounds glamorous, right?

Actually, what it is is life-changing. Yes, for the people whose lives have been shattered, but also for all of the thousands of people who regularly give whatever they can to help improve the situation of others.  For some, it’s the time it takes to pour a cup of coffee. For others, it’s manning the telephones so that members of our community in need know someone cares. We have volunteers who coordinate teams to rush to fire scenes so that families burned out of their homes have a place to sleep that night. We have volunteers helping military families get through terminal illness, death, or the more general stressors of daily life. For the majority of us, it’s what’s in our hearts that compels us to step up, get up or just show up for the simple end of making a positive difference in others’ lives. Helping feels good. If you don’t believe us, believe the people in this video montage who needed our help the most:

So on this day of thanksgiving, and as you read these forthcoming features about our people and our work, we invite you to consider what you might do to make the world a better place. If you’re looking for ideas, we can certainly help. Get a preview of how you can join our family by going to http://www.redcross.org/volunteer.

Happy Thanksgiving, everyone.