Assisting Military Families with the Red Cross

We need Caseworkers.

Family Follow-Up Casework Training

The American Red Cross provides emergency services 24 hours a day, seven days a week, 365 days per year. The Red Cross operates an emergency communications center and a network of offices around the world to meet the emergency needs of the military community. Local Red Cross offices collaborate with the SAF Hero Care Network (HCN) to deliver emergency services to military families in their local communities.

What is Family Follow-Up?
Family follow-up is a key component of emergency services and continues the process usually initiated at the HCN. It enables the Red Cross to establish a helping relationship with clients who have experienced an emergency or difficult situation and to extend local support to military families.

How Does it Work?
Regional Caseworkers work remotely or in a chapter office to call families, who have recently opened a case with the HCN, to provide the final touch to the case. (Ensuring their needs are met and providing them with a survey to rate the service they received.)

What’s Required From Me?
We ask that each caseworker commit to a recurring day of the week to work cases. The average time commitment is 2 hours per shift/day chosen.

How to Get Started

Existing ARC Volunteers Login to EDGE

Interested in becoming a volunteer? Click here to apply!

Train – search for:

Introduction to SAF case Management

SAF Case Management System

SAF Agent Lite

Train in person

April 24th, 10 a.m. – 3 p.m. or contact us to be added to the wait list for a different date/time.

Please RSVP for the April 24th training to
Dawn.Sargent@redcross.org

Family Follow-Up Casework Training

Adulation to our 2017 Donor Honor Roll

During a year marked by unprecedented emergencies, the American Red Cross has answered the call to help people around the country and right here in Massachusetts.

Our 2017 Honor Roll denotesrco_blog_img_hroll corporate giving at the $1,000,000+, $100,000+ level and individual giving at the $50,000+ level. These donors stepped forward to provide the much-needed support to disaster victims from Puerto Rico and Florida, to Texas and California.

We are truly grateful for the incredible support that we have received from so many people and organizations across the Commonwealth.  The financial resources provided enabled the American Red Cross to meet the immediate and long-term disaster-caused needs of so many in 2017.  We could not have been there to help without the leadership exhibited by our Honor Roll members.

The Red Cross will share this Honor Roll on its social media, Massachusetts region website and at upcoming special events throughout the state.  We would like to encourage all our Honor Roll members to proudly share this list as well.

Thank you for your continued support of the American Red Cross of Massachusetts.

Donor Honor Roll - 2017

 

 

 

 

MA Red Crosser Sees CA Mudslide Devastation First Hand

Ron Vigue is the Manager for Corporate & Foundation Relations for the American Red Cross of Massachusetts

Story and photos by Ron Vigue

I had an opportunity to tour the affected areas where only groups like the Army Corp of Engineers, the local Police, and the Red Cross (who are helping the affected community) could go through as the “101” (California Highway 101) is closed.

image007

I rode along with my capable ERV driver (and retired San Luis Obispo Police detective) Mark as he drove me through the worst of the worst, toward the mountain in Montecito, taking a right turn near Charlie Chaplin’s famed Montecito Inn. It was devastating to see the destruction, absolutely devastating. I have heard some horrific stories –  people lost in the disaster, disbelief of the sheer force which caused homes to disappear, lives uprooted in an instant.

image012

I’ve seen my fellow Red Crossers in-action. These folks are selfless individuals who come together as one from across the country to help people in need. I’ve met people from Alaska to Connecticut, each one has their own Red Cross story.

image014

For example, my roommate Henry, he’s been a proud member of the Salem, OR Red Cross Disaster Action Team for years. He’s also a Vietnam veteran and has had a long career as an ER nurse. His specialty is casework. Day after day, he’s been stationed at the Local Assistance Center in Santa Barbara comforting those residents affected by the mudslides and recent wildfires. Henry gets them the help they so desperately need. I’m not sure how many days I’d last by doing what Henry does – 8-10 hours a day, for weeks at a time, usually under the most stressful circumstances. He’s special and I’m proud to say he’s a Red Crosser. (Note the picture of Henry below at the LAC, he’s the only man in the picture).

image019

As one would expect, the outpouring of support from the local community has been overwhelming, and stereo typically Californian. From local McDonald’s promotions, to cycling race auctions, and way too many Yoga instructors donating their class fees to the cause. All continue to want to help in some way, big or small.

image017

I’ve come to learn that Santa Barbara is a beautiful place, but not just for its landscape. The communal resilience I’ve experienced here is inspiring. See the picture below of me and four young entrepreneurial girls who brought in $312 from their lemonade stand. Those girls made an enormous difference, as $300 could cover the daily cost to deploy one of our ERVs (Emergency Response Vehicle). That means someone is getting the supplies they need for a day because of their kindness.

rco_blog_img_mudslide

I look forward in sharing more stories upon my return. Thank you so much for your continued support as it’s only with our donors that we are able to help so many. I know first-hand, it’s making an enormous difference in the lives of those affected by disaster.

Bank of America Foundation & Red Cross partner to prevent food isolation

by Jeff Hall, American Red Cross of Massachusetts

It’s hard to imagine isolated and deserted areas in the greater Boston area, but there are places where people don’t have close access to things others take for granted.

rco_blog_img_food

The U.S. Department of Agriculture defines a food desert as a place ‘vapid of fresh fruit, vegetables, and other healthful foods, usually found in impoverished areas.’ There are areas and neighborhoods where grocery stores are scarce and farmers’ markets are nonexistent.

Food programs like the Food & Nutrition Mobile Market program run by the American Red Cross of Massachusetts helps bring healthy food, nutrition information and Supplemental Nutrition Assistance Program (SNAP) outreach to these food insecure areas.

IMG_1526

David Andre, Director of Food & Nutrition Programs for IMG_9570the Red Cross in Massachusetts, works with his staff and others, to not only make nutrition possible in areas like these, his team also works to educate and inform area businesses about the help that is needed across the Commonwealth.

The Red Cross Food Pantry, one of the largest in New England, directly serves communities in Boston and New Bedford, as well as provides mobile outreach into places like Lynn and Lawrence. The mobile food program provided 12,000 Massachusetts families with more than 45 pounds of food per month last year. In totality, the Food Pantry provided the equivalent of 2.5 million meals last year to Massachusetts residents.

It takes partnerships with local stakeholders to continue to break into these communities. The Bank of American Foundation is one such partner that provides financial support to the Red Cross of Massachusetts in order to keep our mobile market trucks rolling every week. In Lynn the Red Cross partners with Catholic Charities to find those in the communities that need the assistance most.

Without partnerships with stakeholders, donors and community groups; the American Red Cross Food Pantry would not have the resources necessary to help those in need here in the Commonwealth.

The American Red Cross of Massachusetts operates food pantries in Boston and New Bedford for eligibleIMG_9577 families and individuals to alleviate food insecurity and enable thousands of families in need of access to nutritious food to focus more of their resources on housing, heat, health, education and social development for their children. Established in 1982, the Boston Food Pantry is one of the largest in New England, serving more than 165,000 people in FY16 (41,000 were children). The New Bedford Food Pantry served more than 24,000 people in FY16.

If you would like more information on how you can get involved with our Food & Nutrition programs, visit us at redcross.org/local/massachusetts/food-nutrition. There you can find information about how to volunteer your time or make a financial donation to these programs that serves so many.

IMG_9574

Red Cross & NBC Boston Partner to Make Boston Homes Safer

by Jeff Hall, American Red Cross of Massachusetts

NBC Boston and the American Red Cross of Massachusetts have partnered to make Boston homes safer through the Home Fire Campaign.

rco_blog_img_nbcboston

Over the next several months, Red Cross volunteers and members of the Boston Fire Department will install smoke detectors donated by NBC Boston in homes across city neighborhoods. The winter months especially pose a troublesome time for home fires as temperatures dip and people look for alternative heating methods in their homes.

“As temperatures dip, space heaters become one of the leading causes of home fires across the nation,” said Edward Blanchard, interim disaster program manager for the Red Cross in the Boston metropolitan area. “Heaters can overload an electrical outlet or one placed too close to curtains or drapes become an instant fire hazard,” said Blanchard.

NBC Boston received a donation of 500 combination smoke and carbon monoxide detectors from First Alert, a manufacturer of home fire safety products, and contacted the Red Cross of Massachusetts to identify residents who could use the new safety equipment.

IMG_2149

“As part of our commitment to the community, NBC Boston, Telemundo Boston and necn couldn’t be more proud of our month-long fire safety campaign with the American Red Cross, First Alert and the Boston Fire Department. We hope through our messaging of the generous First Alert donations, and installations in homes across the city, we were able to make at least one home, safer.”-  Maggie Baxter, Vice President of Programming, NBC Boston, Telemundo Boston & necn.

“The partnership is a great fit for the Red Cross,” said Blanchard. “With the detectors donated by NBC Boston, our Home Fire Campaign can continue to identify families who need smoke and carbon monoxide detectors to make their homes safer.”

Boston Fire Department officials stress that best way to keep your home or residence safe is to have working smoke and carbon monoxide detectors on every floor and near every bedroom. An existing partnership with the Boston Fire Department has already allowed more than 1,000 smoke detectors to be installed across Boston.

IMG_2141

“Fires today are much more dangerous than they were 30 years ago. They reach flash over more quickly,” said Joseph Finn, Boston Fire Commissioner. “When people get an early warning from a smoke detector, they are out of the building before the fire reaches a deadly stage. That early warning is vital for survivability,” said Finn.

This continuing outreach is part of the ongoing Red Cross Home Fire Campaign, in which Red Cross volunteers and partners canvass high-risk neighborhoods to install free smoke alarms, replace batteries in existing alarms and help families create escape plans. Through another program called the Pillowcase Project, Red Cross volunteers are educating children in elementary schools on how to be ready for a home fire or other dangerous natural disasters. This work is made possible thanks to generous financial donations from national partners: Almost Family and Delta Air Lines. The Red Cross has also received funding from FEMA through the Assistance to Firefighters Grant Program.

In early November, Red Cross volunteers installed the one millionth free smoke detector in the United States as part of the Home Fire Campaign.  To date, the campaign has saved the lives of 285 people who were alerted to smoke or carbon monoxide in their residence.

IMG_2167

Finding Purpose: 7-year Red Cross volunteer speaks about her experiences

by Michael de Vulpillieres, American Red Cross

As 2017 comes to the close we are featuring a few our (nearly 3000) Massachusetts Red Cross volunteers who have worked tirelessly these past 12 months to help carry out our mission locally and across the country.

rco_blog_img_contee

Earlier this week, we caught up with Lisa Contee, longtime Red Cross volunteer from Everett, Massachusetts who shared with us a bit about her work and the impact the organization has people’s lives, including her own.

What brought you to the Red Cross?

I joined after the Haiti earthquake. I saw everything on TV and it really touched me. I was at a point in my life where I felt like it was time for me to give back.

Initially, I came to the Red Cross to keep my First Aid and CPR certifications up to date. While I was in that course, we were almost done and someone came into the room and said the Red Cross was holding a class for, I think it was, Intro to Disaster Response, and invited anyone interested to attend. I did not know anything about what the Red Cross did locally so I went to learn and by the time the class was over, I was sold!

What have been some of your roles at the Red Cross?

I started off immediately in Casework. I went to my first fire within a couple of weeks. I knew I wanted to do Disaster Response. Since I joined I’ve done everything I’ve wanted to do! I’m the regional lead for CDE [Community Disaster Education]. I love that: events, presentations, parades. I’m a Disaster Volunteer Instructor, which I just adore, and I got a lot of opportunities to do that after these past hurricanes because we did a lot of work getting trained to deploy. I’m also in Logistics.

20170911_

Can you talk more about your work helping people after local disasters?

I’m a DAT [Disaster Action Team] supervisor. I love it. There’s no feeling like arriving at a scene where people have just lost everything and don’t know what to do. There’s no manual for a house fire. Nobody knows what to do when they are put out in the middle of the night, in the middle of a snow storm, with just their pajamas on and they have no idea what to do next. We get to pull up and say, ‘we’ve been through this a number of times, hundreds of times, and we are going to take care of you.’ And they have just such relief on their faces because we get to say, ‘we are going to help you right now with what needs to be done right at this minute.’

How many on-call shifts do you take a week?

I take two, back-to-back shifts Tuesday nights [through Wednesday morning] a week.  6 p.m. to midnight and then midnight to 6 a.m. And then random shifts here and there when needed.

What is it like to get a call in the middle of the night?

It’s just adrenaline. As soon as that phone rings I jump up, get the info, get dressed, brush my teeth and head out. I don’t sleep the same when I’m on call but I’m not tired when I get woken up.

What does the Red Cross represent to you?

The Red Cross really came into my life at very important time for me. I really needed that sense of purpose. To me the Red Cross represents helping, healing and kindness.

FB_IMG_14

Gratitude to our Volunteers and Supporters

American Red Cross trustee head shotsDuring this season of hope and gratitude I want to offer my heartfelt thanks, on behalf of the Massachusetts Red Cross Board of Directors and our dedicated employees, to those who help carry out our mission:

Our volunteers stand ready to help at a moment’s notice to provide care for their neighbors at critical moments, like following Wednesday’s tragic North End fire. And when needed, they travel far from home to support communities devastated by disasters. Since August, 300+ Massachusetts Red Cross volunteers have put their lives on hold to help following hurricanes, wildfires and other national tragedies.

Our partners share with us a common purpose that helps connect more individuals with critical humanitarian support here in Boston and around the country.  One example of this teamwork is our Home Fire Campaign that has allowed for the installation of thousands of free smoke detectors in Massachusetts homes thanks to the collaboration of fire departments, community organizations and corporations.

Our blood donors give the gift of life and our financial supporters allow the Red Cross to prepare for and respond to emergencies 24/7.

To all of them and to anyone committed to making their communities safer and more prepared, THANK YOU!

Sincerely,

John W. Stadtler
Chair, Board of Directors, American Red Cross of Massachusetts
Partner, PwC Financial Services Industry

rco_blog_img_editor