Phyllis Vincent has been volunteering ever since she served in the Peace Corps after college. She joined the American Red Cross in 2010, then found even more time to give when she retired.
Phyllis’s earliest assignments with the Red Cross involved heading to the scene of house fires where she “helped people, found a “good team of people, and got to work.”
Her most memorable Red Cross moment was a fire in Attleboro, Mass., when 22 families needed help. Only three volunteers showed up to help. Phyllis said the experience was intense and lasted eight hours. They worked until the early morning, serving food and making sure that each person had a place to stay.
Several years ago, more than 100 people lost power during a large storm in Fall River and by this time, Phyllis had risen through the ranks to become a supervisor. The task at hand was so large and she knew her team had to come together to protect and serve these people. To her surprise, the community came together well enough to help not only each other, but the Red Cross team as well. It’s moments like this that give Phyllis the steam to keep coming back.
Phyllis volunteers because she had always felt the need to help people, and because not enough people do it. “I just enjoy helping people, it makes me feel good, and I like to work with dedicated people. That is what the American Red Cross is, a bunch of dedicated people wanting to help others.” Although her family and friends do not understand, she soldiers on, telling them that volunteering is not a hobby, but a lifestyle.
After five years in disaster services, Phyllis decided to try something less likely to get her out of bed in the middle of the night. So she started working in biomedical transportation, transporting blood from drives in Massachusetts to the Biomedical Center in Dedham. She said, “It’s a lot of driving, but it helps people and that’s all that matters.”
Speaking again about her disaster work, Phyllis was once deployed to Louisiana after Hurricane Katrina. She recalled how shocked she was to see water above the traffic lights and houses filled with mud. But what impressed her was the idea that people had lost everything, yet were still determined to get back to life. Phyllis said it is moments like these that kept her coming back to the volunteering world.